A lot going on..

So, recently I had the audacity to get a job at a call center.   Here is the issue:

I was working a part time in a position that perhaps was not fit for me. There were times it seems I should have gone to the hospital. I think I stressed myself out and sucked at pacing myself. In the end I thought this might be an ok job maybe even fun. But doing it for these many months, this was not something I wanted to keep doing ( that is an understatement) . I was drowning, I took whatever lifeboat I could get to not sink.

Through a temp agency I was interviewed and offered the position. I took it, without thinking thoroughly about what the job could entail: using headphones for an extended period of time like nearly 6-8 hours.  Now delving deeper,  the issue is  that I currently have tinnitus and its probable it was caused in part due to listening to music high volume on headphones.  In hindsight I think I bought terrible headphones. I remember wanting the bass to be louder or more bombastic; I would increase the volume loud and maybe also as a result of not thinking I could hear the midrange. ( case in point if you use headphones get good ones, even if they cost more.)

I have nearly quit using headphones as a result. Now I talked to an ENT about using headphones. She informed me I could use headphones as long as it’s kept at a good volume something like that.  However I’ve never discussed with her working at call center full time.

I learned from an online search that an issue with call centers can be as a result of  loud noise , the agent increasing the volume to hear the caller. Thankfully I am in corner office albeit with another inbound agent, nevertheless, I dont expect it to be loud in there.

Nevertheless , during shadowing other agents, I did notice my ears being effected. My left ear vibrates. And I remember one day in particular, it going of the wall. However if I am to be on my own, I  can try to put it on a low volume.

The other thing that is annoying is the random call picks from quality insurance that will be judged every month. It’s  little nerve-racking, nevertheless I guess it keeps us accountable..

All in all I don’t want to continue doing this job but due to mounting financial pressures and the other job I had before,  I took this position without wondering how this could affect my hearing.

Currently looking  for other jobs, but I feel they aren’t for me. Perhaps maybe my view of full time work or jobs has to change or maybe I just want something honestly that I like.

Oh and then on the home life front smh maybe I do need to get my own place living on my own.

 

Disclaimer: the views, thoughts, and opinions expressed in the text belong solely to the author, and not necessarily to the author’s employer, organization, committee or other group or individual.

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